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Age Verification

VAPEIGHT AGE VERIFICATION

 

Why Do I Need To Verify My Age?

The law of the UK since 2015 has made it illegal to sell any vaping products or electronic cigarettes to anyone below the age of 18. Thereby, we must accurately ensure that all our customers are compliant with this law. Since this is an online store, it is difficult to ascertain your age hence we use trusted age verification providers to verify your age.

How Do We Verify Your Age?

For the purpose of age verification, we use AgeChecked which is a third-party digital verification provider. The system runs independent and reliable checks from official records to verify that you are 18 or above.

When placing an order with the VAPEIGHT store, we will ask for details that include full name, billing address and, date of birth. It is important that you enter all this information correctly, as it is shown on your official documents like your driving license or electoral roll.

By ordering a product in our store, you give us consent to share your information with AgeChecked LTD. We require this consent to verify that you meet the necessary identity and minimum age verification requirements as specified in the UK legislation. You can find more information about how AgeChecked handles your personal data on their website www.agechecked.com.

Once your age is verified, your member account will be flagged as age verified and you will not have to repeat this process again whenever you want to place an order. However, there is an exception when you alter your personal details, and then we would carry out another check to maintain the security of your account.

What Happens If My Age Verification Fails?

The age verification is less likely to fail if you are not under 18. The process is seamless and does not require any extra input from you, however in the situation whereby there is a difficulty verifying your age. We may request details of your driving license or passport to verify your age manually. If you do not want to provide this information, you can cancel your order and we would provide a refund.

Please note that if you are under 18, the age verification process will fail and we would not be able to proceed with your order.

Do I Have To Pay For Age Verification?

No, we do not charge anything for verifying your age. It is our sole responsibility to ensure that we adhere strictly to the law and protect our customers.

*Please note that if we are unable to verify your age digitally and manually, your order might be delayed or cancelled. If this happens, do not hesitate to contact us at hello@vapeight.com.